In this episode, Jasmeet Sawhney talks about a core concept (or framework) that marketing teams can follow as they try to make their content more shareable on social media. Jasmeet talks about importance of “Audience Activation”, and then about specific tactics to get more engagement on social media. Watch the video for more..
There are tons of experts out there who would tell you that your business – regardless of who your customer is, or what you sell – needs to become more like a media business in order to do effective marketing. They would also tell you that you have to implement an ‘always-on’ marketing approach, in order to consistently reach-out and engage with your audience.
From the idea perspective, there is nothing wrong with this – I myself advocate that every company has to act like a media business to thrive in the new business environment. But, here’s the problem with all the advice floating around. Very few, if any, talk about how to actually transform your marketing into a media business. For most part, the fact that it is extremely hard to operate like a media business, is conveniently left out. In fact, most marketers full heartedly agree with the advice, but have no clue how to get started. That is what I want to address with this post.
Four simple principles (or tips) to follow in your quest to scale content marketing, and become an always-on media business:
1 – Find your content sweet-spot and stick to it
2 – Limit yourself – One Content Type/One Platform/One Target Persona
3 – Be consistent over a long period of time
4 – Focus on your own platforms, and build your own subscriber base
We all share content on one or more social networks. In fact, social sharing has become one of the most common activities on the web. There are some who get a kick out of sharing everything in their life (“I just took a shower with chilling cold water!”); some feel connected when they share; some want to stay relevant within their circles; some want to build their credibility; and there are others who do it for various vague and valid reasons. But, very few understand how effective their sharing is, and how can they improve.
sharing comes with an expectation – that your connections and followers will react. If there are no reactions, incentives of sharing are diminished, which leads to decreased sharing.
No matter what you do for living, I can bet you have limited time. When you are active on social networks, it can take away good chunk of your time depending on how addicted (or dedicated) you are to building your presence. But, it is not hard to see that everyone’s social content does not get equal engagement. And, that is fine for most people. If all you want is to share your personal pictures with friends and family, you don’t really need to count likes and comments. But, even then, sharing comes with an expectation – that your connections and followers will react. If there are no reactions, incentives of sharing are diminished, which leads to decreased sharing.
On my way back home, as I pondered over our interaction, I thought of another recent incident. But, before I get into that (and, you must be wondering, why Santa?), here is what I look like [Top photo on the right].
The only difference: I was wearing a red turban and shirt on that day. As you can see, I still have a black beard. So, I don’t think I really look like Santa! But, at least, the kid thought so.
Going back to the other incident. Here is what recently happened with a fellow Sikh-American. Cartoonist Vishavjit Singh was featured in a Facebook Tips video that showed up randomly in people’s feeds. It immediately attracted a barrage of ignorant comments from bigots and racists who didn’t care about the content of the video or what Vishavjit was saying. These trolls instead chose to attack him based on what he looked like!
That is, because of his turban and beard.
Now, compare the above treatment with my being called a ‘Santa’ – a legendary, saintly and fatherly figure that represents Christmas in many ways and forms!
Isn’t that good? Hell, yeah!
Photo credit – littlesikhs.com
Christmas! What a wonderful time – isn’t it? Holidays, Family, Food, Gifts – enough reasons to love it! Even though I don’t celebrate Christmas, or get gifts, who doesn’t like festivities?
Yesterday, I went to my daughter’s school and a cute little kid told me – “You look like Santa!” “Is that good or bad?” I asked. “I don’t know”, he said in all his innocence. On my way back home, I pondered about our interaction and a recent incident came to light. But, before I get into that (and, you must be wondering why Santa?), here is what I look like.
The only difference, I was wearing a Red turban and shirt today. As you can see, I still have black beard. So, I don’t think I really look like Santa! But, at least, the kid thought so.
Going back to the incident. Here is what recently happened with a fellow Sikh who was featured in a Facebook Ad. Vishvajit Singh was featured in a Facebook Tips video that showed up randomly in people’s feeds. You can watch the video at the end of this article. Below is a sample of comments he got from bigots who didn’t care about content of the video or what he was saying. These trolls rather chose to attack him based on what he looks like!
Now, compare the above treatment with being called a ‘Santa’ – a legendary, saintly and fatherly figure that represents Christmas in many ways and forms! Isn’t that good? Hell, yeah!
What happened to Vishvajit Singh is nothing new. Sikhs have been targets of hatred and bigotry not just in US but also in their home country (India). This has happened not only once or recently, but throughout our 500+ years of history. But, the point I want to make is not about unwarranted hatred against Sikhs and other communities. We have all read and listened to it many times and it will sound like another rhetoric.
Rather, I simply want to put forward something that I believe is quite strange. Come Christmas time, every parent is ready to hand over their kids to a stranger dressed up as Santa – overly sized costume complete with long beard, moustache and headgear. Well, often, these costumes are smelly, hands are dirty, and conditions are not really the most hygienic. Add to it the fact that some of these Santas don’t even go through background checks!
Now, how many other occasions can you recall where parents would willfully hand over their kids to a stranger, or to emphasize, a ‘person’ with above description sans Santa costume? Yes, that stranger could be me, who this cute little kid called Santa! And, like me, many others who don’t look like so called “Typical American”, the way bigots and hate mongers describe it – White, European, and so on… And, us Santas, exist all year around. We don’t do it for money, though. It is part of our daily life – it is our faith!
Now, bear in mind, I do not intend to spoil the holiday mood or mean to say that anyone should stop posing with Santa! I take my kids to mall to pose with Santa. They actually took pictures yesterday with local Santa on the fire truck. I also do not intend to discount one of the biggest virtues of America – acceptance of all faiths, cultures and races, which most Americans embrace.
I just want to point out double standards of bigots (like the ones who posted comments on Vishvajit’s Ad), who in no way represent the spirit of America! Most racists and bigots don’t have the courage to say such things face-to-face, so they use the Internet. Nevertheless, they feel the same way and would never allow “Year-Around Santas” to even come close to their kids. The funny thing, though, they are out there today clicking pictures of their kids with someone, whom on another day, they might call ISIS or Taliban!
Happy Holidays & Happy New Year!
Here’s Vishvajit Singh’s Facebook Tips Video
Also, published on Medium – https://medium.com/@jasmeetio/santa-for-a-day-isis-for-the-rest-c7e9a4f501ab
Startups live or die based on their ability to attract talent. All other factors that can affect startup success are secondary. This is even more pronounced when you are an early stage startup (read ‘resource constrained to the extreme’) as you have little or no room for bad hiring decisions. Having said that, everyone makes hiring mistakes and it is a process that you hope to get better at with experience. If you are like me and most other entrepreneurs, you would dump conventional wisdom and techniques, and build your own set of hiring rules that are driven by your unique style and situation. Over the years, I have been involved in several startups and here are some of the things I have learned in hiring during early days of the startup (i.e., first 2-5 employees).
Here’s a question that I get asked often by sales and marketing professionals in regulated industries – does a Social CRM strategy work for regulated industries?
Let’s face it, if you’re in a regulated industry where you need approval from compliance department for any kind of Social Media use, it is in fact difficult to fully leverage all the benefits of a Social CRM. So, it is extremely important to first figure out why you need a Social CRM and understand benefits your company seeks from implementing it. Without understanding your specific needs and clarity on custom requirements, Social CRM implementation will not go much far and it is going to be an uphill task to convince C-Suite and Leadership to commit and invest in it.
If you answered yes to any one of the above, you are not alone. The good news (or, actually, the bad news) is that most of the companies that have actually made an investment in Social CRM do not leverage some of the basic features offered by the technology. So, what exactly does a Social CRM offer? The answer is complicated because feature set requirements of a Social CRM are dependent on various factors such as company goals, business functions involved, number of platform users, structure (centralized/de-centralized), industry, target demographic, use cases, regulation and compliance requirements, and many more. We can go into each of those in a separate blog post, but first, let’s get the basics right.